Error

The provider account has no credit left

Why a provider stops answering when its account runs out of credit or quota, and what to do.

What it means

The key is valid, but the account behind it has no credit, no remaining quota, or no payment method. API keys are billed by the provider per use, apart from any subscription you have with them.

What to do

• Open the billing page on the provider's site and add credit or a payment method.
• If you pay for ChatGPT, Claude or a Google plan, sign in with that plan instead of a key, in Settings → Providers.
• Or pick a model on this computer from the model menu. It costs nothing.

Still stuck

Settings → Data → Open log folder has the logs, and app.log is safe to share. Open an issue with the message you saw and that log, or read Troubleshooting.