Error

The provider could not be reached

Why Draggy got no answer from a cloud provider or a local server, and what to check.

What it means

Draggy sent the message to the provider and got nothing back: no connection, a name that did not resolve, or a server that was not listening. For a cloud provider, that is usually the network. For a local server such as Ollama or LM Studio, it is usually the server not running.

What to do

• Check that this computer is online, then send the message again.
• For a local server, start it, then press Scan in Settings → Providers.
• For a custom server, check its Address under Advanced in the provider's row.
• A VPN, proxy or firewall can block one provider and not others. Try without it.

Still stuck

Settings → Data → Open log folder has the logs, and app.log is safe to share. Open an issue with the message you saw and that log, or read Troubleshooting.